This advanced-level Certificate of Added Qualification in Healthcare Improvement (CAQHI) Program is designed for learners with introductory to intermediate knowledge of healthcare improvement and who want to lead change within their healthcare system. The CAQHI Program provides hands-on training and experience in leading an improvement project, and it is targeted to individuals who have a particular interest in obtaining applied experience in the principles of improvement science, as well as in pursuing additional training in leading healthcare improvement initiatives.
The certificate program is comprised of and requires the successful completion of two (2) QI training courses and a capstone project, as reflected in Figure 1 below. As part of the curriculum, learners work on their own selected QI project (pre-approved by leadership), using the same project throughout the term of the program as they continue developing and moving it closer to implementation by applying the concepts and methodologies learned from session to session and course to course.
The CAQHI Program is offered annually and begins with the QI Jump Start course in the Fall, followed by the Leading Healthcare Improvement course in the Spring. Completion of the capstone project is expected by the end of the second course (Leading Healthcare Improvement) or within a few months thereafter.
The overall educational goal of this advanced-level certificate program is to provide hands-on training and experience at both the project and leadership levels of healthcare improvement initiatives.
The CAQHI Program is designed for faculty and staff with an introductory to intermediate knowledge of the concepts of healthcare improvement and who have a particular interest in the following:
There is no charge to participate in the program, and it is open to BCM and affiliated faculty, staff, and advanced trainees; although, space is limited.
By the end of the CAQHI Program, learners should be able to address the following items, as organized by core competency areas:
The educational content and its delivery for this advanced-level certificate program is based on that provided through the required courses:
In order to remain enrolled in the CAQHI Program, learners must successfully complete the following:
Course 1: QI Jump Start - This intermediate-level course builds upon foundational skills, as well as those concepts acquired from each course session. It includes a series of required (brief) course assessments, administered before the start of the course, immediately after the final session, and again about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.
The topics covered in the course include, but are not limited to, the following: systems/design thinking and redesign, models for healthcare improvement, basic measures and tools for conducting quality improvement (QI), adult learning theory and mentoring, and QI scholarship.
The successful completion of the QI Jump Start course is based on the stated Criteria for Completion provided on the QI Jump Start Course Overview page, where the following course information is also provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.
Course 2: Leading Healthcare Improvement (LHI) - This advanced-level leadership training course is designed to develop leaders of interprofessional improvement teams within their clinical settings. Each course session is designed to build upon the content, activities, and assignments from its previous sessions, and a series of required (brief) course assessments is administered before the start of the course, immediately after the final session, and about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.
The topics covered in the course include, but are not limited to, the following: transformational goals, effective leadership, identifying internal and external stakeholders essential to change projects, cultural barriers and facilitators of organizational change.
The successful completion of the LHI course is based on the stated Criteria for Completion provided on the LHI Course Overview page, where the following course information is also provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.
Capstone Project - Each learner is responsible for completing one (1) healthcare improvement capstone project that is leadership-approved and the culmination of their applied learning over the term of the CAQHI Program.
The successful completion of the capstone project is based on the continuity of the project (in its development and implementation) across both of the required courses described above, as well as per the following requirements:
Note: The QI Project Registry provides a centralized location for tracking all QI projects being conducted across the College, as well as for project leaders to record and maintain progress updates for their projects. The I-QIPS may request routine updates from project leaders (to enter in the QI Project Registry) during the project lifecycle and/or after project completion.
AMA PRA Category 1 Credit™ and Maintenance of Certification (MOC) Credit is available for each of the required courses:
Evaluation of this certificate program is provided through each of the required courses: