
The overall goal of the Certificate of Added Qualification in Healthcare Improvement (CAQHI) Program is to provide comprehensive, hands-on training in both the project and leadership aspects of healthcare improvement. Designed for learners with introductory to intermediate knowledge of healthcare improvement, the program prepares participants to lead meaningful change and gain applied experience in improvement science and leading healthcare initiatives.
The program consists of two QI training courses and a leadership-approved healthcare improvement capstone project. Learners work on their selected QI project as part of their coursework, developing it and progressively moving it toward implementation by applying concepts and methodologies in real time across both courses.
Personalized coaching is provided by I-QIPS QI coaches, and CME/MOC credit is available.
For information about the required courses and course schedules, refer to the Program Components section below.
The CAQHI Program is offered annually and begins with Course 1: QI Jump Start in the fall, followed by Course 2: Leading Healthcare Improvement in the spring. Each course consists of six interactive workshop sessions.
Both courses must be completed through the I-QIPS, and each must be successfully completed before progressing to the next step of the program (see Figure 1 below).
The program concludes with the submission of the Capstone Project, which should be completed at the conclusion of Course 1. The final capstone submission is due June 30 (unless otherwise indicated), typically is about one month from the conclusion of Course 2.


The educational goal of this intermediate-level QI training course is to provide learners with exposure and hands-on experience in QI and patient safety. The course is designed for learners with an introductory knowledge of the concepts of quality improvement and patient safety, but who would benefit from hands-on experience in applying the learned principles to improve their healthcare practices and to mentor trainees. It is not recommended for those who require a more advanced training program, such as those who are leading QI initiatives or have senior QI administrative roles.

The educational goal of this advanced-level QI training course is to develop leaders of interprofessional improvement teams within their clinical settings. The course emphasizes leading healthcare improvements and innovations with an implementation strategy that combines QI or change management techniques. Further, it is designed for learners with intermediate to advanced knowledge of the concepts of quality improvement and patient safety, and who have or will have responsibilities for leading QI initiatives or have other relevant senior QI administrative roles.
The overall educational goal of this advanced-level certificate program is to provide a comprehensive program for hands-on training and experience at both the project and leadership levels of healthcare improvement initiatives.
The CAQHI Program is designed for learners with an introductory to intermediate knowledge of healthcare improvement concepts, who want to lead change within their healthcare system, and who have a particular interest in:
The CAQHI Program is open to BCM and invited non-BCM healthcare professionals within the Texas Medical Center and the University of Houston. See the Eligibility section above for more information.
Program participants are selected through a formal application process.
By the end of the CAQHI Program, learners should be able to address the following items, as organized by core competency areas:
The educational content and its delivery for this advanced-level certificate program is based on that provided through the required QI training courses conducted by the I-QIPS, as follows:
In order to remain enrolled in the CAQHI Program, learners must successfully complete each of the steps described below; each step serves as a prerequisite and Program requirement for its subsequent step.
STEP 1: Complete Course 1: QI Jump Start* - This intermediate-level course builds upon foundational skills, as well as those concepts acquired from each course session. It includes a series of required (brief) course assessments, administered before the start of the course, immediately after the final session, and again about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.
The topics covered in the course include, but are not limited to, the following: systems/design thinking and redesign, models for healthcare improvement, basic measures and tools for conducting quality improvement (QI), adult learning theory and mentoring, and QI scholarship.
The successful completion of the QI Jump Start course is based on the stated Criteria for Completion described on the QI Jump Start Course Overview page, where the following course information also is provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.
STEP 2: Complete Course 2: Leading Healthcare Improvement (LHI)* - This advanced-level leadership training course is designed to develop leaders of interprofessional improvement teams within their clinical settings. Each course session is designed to build upon the content, activities, and assignments from its previous sessions, and a series of required (brief) course assessments is administered before the start of the course, immediately after the final session, and about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.
The topics covered in the course include, but are not limited to, the following: transformational goals, effective leadership, identifying internal and external stakeholders essential to change projects, cultural barriers and facilitators of organizational change.
The successful completion of the LHI course is based on the stated Criteria for Completion described on the LHI Course Overview page, where the following course information also is provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.
STEP 3: Complete and Submit Capstone Project - As the final requirement of the CAQHI Program, each enrolled learner is responsible for completing and submitting one (1) approved healthcare improvement capstone project. The capstone project must be submitted online via the Capstone Submission Form designated for the respective CAQHI Program offering/group (e.g., Fall 2021, Group: CAQHI-1; Fall 2022, Group: CAQHI-2).
The successful completion of the capstone project is based on the continuity of the project (in its development and implementation) across the two required courses, as well as per the stated requirements and criteria described in the respective Capstone Submission Instructions provided for the respective CAQHI Program offering/group, which include the following information:
For the capstone submission deadline and instructions for a given CAQHI Program offering/group, learners should refer to the above Program Offerings list and select the respective offering in which they are enrolled.
*Both of the required training courses (see Steps 1 - 2 above) must be taken through the I-QIPS in order to qualify for the Certificate of Added Qualification in Healthcare Improvement.
At the discretion of the I-QIPS Leadership Team, completion certificates for the CAQHI Program are awarded to eligible learners/course participants to confirm their satisfactory completion of all program requirements. A learner's eligibility to receive a completion certificate is impacted by their successful completion of both program-required courses and their capstone project (including its on-time submission and alignment with all stated requirements and criteria), as described in the Criteria for Completion section above.
Final certificate decisions are made only after all described program requirements have been completed across all enrolled learners.
AMA PRA Category 1 Credit™ and Maintenance of Certification (MOC) Credit is available for each of the required courses:
Evaluation of this certificate program is provided through each of the required courses: