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Certificate of Added Qualification in Healthcare Improvement (CAQHI) Program

Program Offerings


Program Overview

This advanced-level Certificate of Added Qualification in Healthcare Improvement (CAQHI) Program is designed for learners with introductory to intermediate knowledge of healthcare improvement and who want to lead change within their healthcare system. The CAQHI Program provides hands-on training and experience in leading an improvement project, and it is targeted to individuals who have a particular interest in obtaining applied experience in the principles of improvement science, as well as in pursuing additional training in leading healthcare improvement initiatives.

The certificate program is comprised of and requires the successful completion of two (2) QI training courses and a capstone project, as reflected in Figure 1 below. As part of the curriculum, learners work on their own selected QI project (pre-approved by leadership), using the same project throughout the term of the program as they continue developing and moving it closer to implementation by applying the concepts and methodologies learned from session to session and course to course.

The CAQHI Program is offered annually and begins with the QI Jump Start course in the Fall, followed by the Leading Healthcare Improvement course in the Spring. Completion of the capstone project is expected by the end of the second course (Leading Healthcare Improvement) or within a few months thereafter.

Figure_CAQ Program Milestones-v8b.png

Goal and Target Audience

The overall educational goal of this advanced-level certificate program is to provide hands-on training and experience at both the project and leadership levels of healthcare improvement initiatives.

The CAQHI Program is designed for faculty and staff with an introductory to intermediate knowledge of the concepts of healthcare improvement and who have a particular interest in the following:

  • obtaining hands-on experience in applying the learned principles of improvement science to their own projects, and
  • pursuing additional training in leading healthcare improvement initiatives.

There is no charge to participate in the program, and it is open to BCM and affiliated faculty, staff, and advanced trainees; although, space is limited.


Learning Objectives

By the end of the CAQHI Program, learners should be able to address the following items, as organized by core competency areas:

  1. Interprofessional Collaboration and Teamwork
    • Identify relevant team members to improve a stated healthcare problem
    • Demonstrate an understanding of one’s own role and those of other disciplines to advance the health of populations within the context of a healthcare improvement project

  2. Organization and System Leadership
    • Use theories to explain and guide the interactions within and between health system components
    • Communicate the value of change to diverse stakeholders and consumers of healthcare improvement information
    • Understand how strategic leaders adapt healthcare organizations to meet the demands of organizational environments

  3. Improvement and Implementation Science
    • Identify and justify scientific evidence that is ready for translation into practice
    • Use improvement and implementation to promote sustainable healthcare practice change
    • Use health care information systems to support healthcare improvement, innovation, and implementation
    • Evaluate and analyze implementation strategies

  4. Methodological Skills and Analytic Techniques for Improvement and Implementation
    • Demonstrate ability to conceptually and operationally define measures (process, outcome, and balancing) that are aligned with aims and change ideas (interventions/exposures)
    • Demonstrate ability to develop, implement, and evaluate data collection plans
    • Utilize appropriate methods to analyze data


Content and Delivery

The educational content and its delivery for this advanced-level certificate program is based on that provided through the required courses:

  • Course 1: QI Jump Start - To view educational content and delivery for this intermediate-level course, visit the QI Jump Start Overview page.
  • Course 2: Leading Healthcare Improvement (LHI) - To view educational content and delivery for this advanced-level course, visit the LHI Course Overview page.


Criteria for Completion

In order to remain enrolled in the CAQHI Program, learners must successfully complete the following:

  • Course 1: QI Jump Start - This intermediate-level course builds upon foundational skills, as well as those concepts acquired from each course session. It includes a series of required (brief) course assessments, administered before the start of the course, immediately after the final session, and again about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.

  • The topics covered in the course include, but are not limited to, the following: systems/design thinking and redesign, models for healthcare improvement, basic measures and tools for conducting quality improvement (QI), adult learning theory and mentoring, and QI scholarship.

    The successful completion of the QI Jump Start course is based on the stated Criteria for Completion provided on the QI Jump Start Course Overview page, where the following course information is also provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.

  • Course 2: Leading Healthcare Improvement (LHI) - This advanced-level leadership training course is designed to develop leaders of interprofessional improvement teams within their clinical settings. Each course session is designed to build upon the content, activities, and assignments from its previous sessions, and a series of required (brief) course assessments is administered before the start of the course, immediately after the final session, and about three months thereafter, for learners to provide updates regarding the progress of their projects, as related to the training received from the course.

  • The topics covered in the course include, but are not limited to, the following: transformational goals, effective leadership, identifying internal and external stakeholders essential to change projects, cultural barriers and facilitators of organizational change.

    The successful completion of the LHI course is based on the stated Criteria for Completion provided on the LHI Course Overview page, where the following course information is also provided: Goal and Target, Audience, Learning Objectives, Content, Delivery, Accreditation and Credit Designation, Evaluation.

  • Capstone Project - Each learner is responsible for completing one (1) healthcare improvement capstone project that is leadership-approved and the culmination of their applied learning over the term of the CAQHI Program.

    The successful completion of the capstone project is based on the continuity of the project (in its development and implementation) across both of the required courses described above, as well as per the following requirements:

    • The project should include the completion of at least one (1) full Plan-Do-Study-Act (PDSA) improvement cycle (not including baseline data collection).
    • The following should be included as part of the documentation for final project submission: abstract, introduction, problem description, problem definition, project implementation location (clinical setting/environment), measures used to assess the improvement, and a description of the evidence-based approach that was used to resolve the stated problem.
    • The project should be registered in the I-QIPS QI Project Registry at the start of Course 1 (QI Jump Start), with ongoing project updates recorded in the QI Project Registry across the duration of the certificate program: Course 1, Course 2 (LHI), and through project completion. Individualized coaching, based on the projects entered in the QI Project Registry, is provided to the learners throughout the term of the program.
    • Note: The QI Project Registry provides a centralized location for tracking all QI projects being conducted across the College, as well as for project leaders to record and maintain progress updates for their projects. The I-QIPS may request routine updates from project leaders (to enter in the QI Project Registry) during the project lifecycle and/or after project completion.


Accreditation and Credit Designation

AMA PRA Category 1 Credit™ and Maintenance of Certification (MOC) Credit is available for each of the required courses:

  • Course 1: QI Jump Start - To view accreditation and credit designation for this intermediate-level course, visit the QI Jump Start Overview page.
  • Course 2: Leading Healthcare Improvement (LHI) - To view accreditation and credit designation for this advanced-level course, visit the LHI Course Overview page.


Evaluation

Evaluation of this certificate program is provided through each of the required courses:

  • Course 1: QI Jump Start - To view evaluation information for this intermediate-level course, visit the QI Jump Start Overview page.
  • Course 2: Leading Healthcare Improvement (LHI) - To view evaluation information for this advanced-level course, visit the LHI Course Overview page.