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QI Foundations: The Basics

Goal

The overall educational goal of this set of online, self-paced, basic-level learning resources is to provide knowledge and skills in the science of improvement and patient safety to enable the learner, regardless of their role, to actively participate in quality improvement (QI) initiatives at the department level within their institution.

Competencies

Learners at the “QI beginner-level" should achieve the following competencies:

  • Recognize areas for improvement within the department and support quality initiatives at the department level
  • Participate in multidisciplinary teams within department to promote and enhance safe care
  • Role model life-long learning and self-evaluation in quality improvement and patient safety for trainees and all health professionals trainees
  • Develop basic proficiency in the science of quality improvement and patient safety

Objectives

After reviewing all of the learning resources provided below, the learner will be able to:

  • Recognize their role in QI
  • Provide an overview of different types of QI methodology (lean, MFI, etc.)
  • Participate in multidisciplinary teams to promote and enhance safe care
  • Educate trainees on quality or safety-related initiatives within their department
  • Integrate learned concepts into future quality improvement initiatives in their department as a participant or committee member

Content

  • Overview of quality goals at the institutional and national arena
  • Basic introduction to QI methodologies (lean, six sigma, model for improvement)
  • Examples of how learners can contribute to the quality initiatives being conducted within their institutions 

Foundational Tools

The Institute for Healthcare Improvement (IHI) Open School provides a number of online courses and resources designed to build core skills in improvement, safety, and leadership. 

In order to access any Open School courses, improvement tools, or other programs/training provided by IHI, you must first be registered with an IHI "Complete Access" account AND also be joined to the BCM Group Subscription, which provides you with a BCM Group Passcode to access the courses and resources at no cost. The one-time registration is free and takes less than one minute to complete. After you have registered for the Complete Access account, each time you access any IHI courses or resources, you will be prompted to log-in and enter the BCM Group Passcode.

Access Instructions and Passcode: Use the below button to view login instructions and to obtain the BCM Group Passcode. When prompted, USE YOUR BCM CREDENTIALS to proceed to the instructions page.

IHI Certification - Basic Certificate in Quality and Safety

All QI beginner-level learners are encouraged to obtain the Basic Certificate in Quality and Safety, offered through the Institute for Healthcare Improvement (IHI). The required courses for the certification are designed to help the learner gain a foundational understanding of quality improvement and patient safety principles and tools.

To earn and receive the Certificate, learners must complete 13 required courses, as follows: QI 101-105, PS 101-105, TA 101, and L 101. Each course may be accessed below.

Tip: When accessing a below course, open the link in a new window, so that this page will remain open for easy reference, as needed.

Improvement Capability

Patient Safety

Triple Aim for Populations

Person- and Family-Centered Care

Leadership



IHI Video Library – Improvement Capability

In addition to obtaining the Basic Certificate in Quality and Safety described above, all QI beginner-level learners are encouraged to review the select videos listed below.

Tip: When accessing a below video, open the link in a new window, so that this page will remain open for easy reference, as needed.