The overall educational goal of this set of online, self-paced, basic-level learning resources is to provide knowledge and skills in the science of improvement and patient safety to enable the learner, regardless of their role, to actively participate in quality improvement (QI) initiatives at the department level within their institution.
Learners at the “QI beginner-level" should achieve the following competencies:
After reviewing all of the learning resources provided below, the learner will be able to:
The Institute for Healthcare Improvement (IHI) Open School provides a number of online courses and resources designed to build core skills in improvement, safety, and leadership.
In order to access any Open School courses, improvement tools, or other programs/training provided by IHI, you must first be registered with an IHI "Complete Access" account AND also be joined to the BCM Group Subscription, which provides you with a BCM Group Passcode to access the courses and resources at no cost. The one-time registration is free and takes less than one minute to complete. After you have registered for the Complete Access account, each time you access any IHI courses or resources, you will be prompted to log-in and enter the BCM Group Passcode.
Access Instructions and Passcode: Use the below button to view login instructions and to obtain the BCM Group Passcode. When prompted, USE YOUR BCM CREDENTIALS to proceed to the instructions page.
All QI beginner-level learners are encouraged to obtain the Basic Certificate in Quality and Safety, offered through the Institute for Healthcare Improvement (IHI). The required courses for the certification are designed to help the learner gain a foundational understanding of quality improvement and patient safety principles and tools.
To earn and receive the Certificate, learners must complete 13 required courses, as follows: QI 101-105, PS 101-105, TA 101, and L 101. Each course may be accessed below.
Tip: When accessing a below course, open the link in a new window, so that this page will remain open for easy reference, as needed.
Triple Aim for Populations
Person- and Family-Centered Care
In addition to obtaining the Basic Certificate in Quality and Safety described above, all QI beginner-level learners are encouraged to review the select videos listed below.
Tip: When accessing a below video, open the link in a new window, so that this page will remain open for easy reference, as needed.